HyperAutomation
Provider of Artificial Intelligence
System Integration Services/Solutions
Hyper automation is a further advancement of RPA forming an ecosystem of all the latest automation technologies that augment the utilization of human resources. Robotic Process Automation, Artificial Intelligence, Machine Learning, Process mining, Decision management, Natural Language Processing, Optical Character Recognition, Analytics and other 3rd party tools having RPA as its core, these are the several components which are brought together by hyper automation.
CTD Techs is in partnership with UiPath and Automation Anywhere. It is a leader in combining the right automation technologies to infuse hyper automation into any enterprise to discover, design, automate, implement and manage business-critical processes and workflows. We have a proven track record of end-to-end hyper automation implementation to support clients’ every phase of automation lifecycle. We bring in more processes and components of your organization into the automation radar by leveraging the latest technology and tools.
By Industry
Robotic Process Automation help to transform business operations and speed up delivery in one of the most competitive and vital industries in the world. Robotic Process Automation and Artificial Intelligence can help drive better turnaround on delivery, enhance customer experience, and simplify businesses in various industries.
Benefits of Hyper automation
Unlocks Maximum Potential
Hyper-automation enhances the Artificial Intelligence capabilities of an organization such as Natural Language Processing (NLP), Optical Character Recognition (OCR), and Machine Learning (ML) so that more tasks can be processed and automated.
Flexibility and agility at work
Tools along with cultural change, enables organizations to achieve scale & flexibility and brings agility to the operation. And also the business doesn’t rely on a single technology for automation purposes.
Enabling employees and improving their productivity
Time consuming tasks are automated so that employees are able to complete more works with lesser available resources and serve more valuable roles in organizations.
Improved collaboration
End-to-end processes across various levels of complexity are automated by the collaboration of Digital Workers and People.
Positive impact on P&L
Gaining key insights, making business processes more efficient, optimizing business opportunities and providing real-time & continuous intelligence by demonstrating quick ROI from automation.
Glance Implementation of Hyper Automation
Supply Chain: Central Data Maintenance
The process involves downloading the data from SAP. These involves
huge amount of data.Complex calculations and involves so many
components to audit like, Material availability in Different Storage
locations
and warehouse. Order is partial order or full Order etc.The process
had high error rates, delayed SLA’s, especially in the months of
high volume. Here the Major challenge is team has to do truck
calculations
based on the load weightage, truck capacity, Number of vehicles for
the load. This is more complex part for the manual process. The
entire team will work for around 4 weeks to complete the process as
they
have to audit for many orders
The process involves downloading the data from SAP. These involves huge amount of data.Complex calculations and involves so many components to audit like, Material availability in Different Storage locations and warehouse. Order is partial order or full Order etc.The process had high error rates, delayed SLA’s, especially in the months of high volume. Here the Major challenge is team has to do truck calculations based on the load weightage, truck capacity, Number of vehicles for the load. This is more complex part for the manual process. The entire team will work for around 4 weeks to complete the process as they have to audit for many orders
Health Care: Medical Records Retrieving Bot
Repetitive, manual, back office process using structured information,
pre-defined rules and a 5% exception rate. The process involves
downloading of all medical records of 1680 Patients which includes
their
Consult forms, X-Rays, Scans, Lab results and other medical
documents with structured nomenclature according to their MRN
Numbers.
Repetitive, manual, back office process using structured information, pre-defined rules and a 5% exception rate. The process involves downloading of all medical records of 1680 Patients which includes their Consult forms, X-Rays, Scans, Lab results and other medical documents with structured nomenclature according to their MRN Numbers.
Payroll: Statutory Payment
Repetitive, manual, back office process using structured information,
pre-defined rules and a 5% exception rate. The process involves
downloading the data from various sources like API, MYSQL, Oracle
and Manual
Excel data and to calculate the PF, ESI, PT and LW for all the
associates in the organization.
Repetitive, manual, back office process using structured information, pre-defined rules and a 5% exception rate. The process involves downloading the data from various sources like API, MYSQL, Oracle and Manual Excel data and to calculate the PF, ESI, PT and LW for all the associates in the organization.
Finance: Account Payable Process(SAP with IQ BOT)
Repetitive, manual, huge data is processing from the back office
semi-structured information, pre-defined and a 10% exception
rate.The process involves downloading the PDF files from shared
drive, identify the
fields from the PDF then post entries in SAP. Then Update details in
Excel file with necessary required validations & exceptions. Here
the main challenge is taking huge time to identify the Business
rules
from master files Ex. Tax code, GL Code, Plant code
Repetitive, manual, huge data is processing from the back office semi-structured information, pre-defined and a 10% exception rate.The process involves downloading the PDF files from shared drive, identify the fields from the PDF then post entries in SAP. Then Update details in Excel file with necessary required validations & exceptions. Here the main challenge is taking huge time to identify the Business rules from master files Ex. Tax code, GL Code, Plant code
Insurance: Claims-Digitization
A complex back office process involving processing of a huge number
of insurance claims, from over 700+ hospitals that is repetitive and
tedious. A user downloads the customer folder, that contains
multiple
documents like final bills, detailed bills, receipts, ID proof, etc.
A complex back office process involving processing of a huge number of insurance claims, from over 700+ hospitals that is repetitive and tedious. A user downloads the customer folder, that contains multiple documents like final bills, detailed bills, receipts, ID proof, etc.
Intelligent Digital Strategy Amps Up Customer & Business Value
This is our story of co-creating a solution with a leading insurance company.
Co-creation Helps in Claims Assessment of Rooftop Damages Using Cutting-edge Image Analytics Platform
A leading insurance company had an expensive and laborious process to inspect rooftop damages
Performance Procurement: How do you create more value?
As new business models disrupt the definition of value in a procurement function, how does one define best-practices?
Co-creation Enables Business Transformation Led by RPA for Leading Logistics Company
Revenue leakage; blocked working capital...
Data & Analytics: The Winning Edge for Your Business in the New Normal
Re-thinking Pharma Commercial Operations
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Making Conversational AI Work for Sales
Around the 1950s, psychologists William Edmund Hick and Ray Hyman propounded the Hick’s Law, which states that greater the choices the longer a person takes to reach a decision.
State-of-the-Art Analytics Platform Enables a Global Airline to Increase Market Share
Airlines have access to enormous amounts of data from multiple sources, including customers,
COVID-19: The Highs & Lows for the Insurance Industry
Analytics will be Key to Designing New Policies
How BPM Can Help Unlock Long-term Care Insurance Value
While the overall Long-term Care (LTC) insurance market continues to grow impressively, the traditional LTC market is witnessing a slump
Flights to Fridges: Leveraging Analytics to Increase Airline Ancillary Revenue
Amidst falling profit margins, despite an increase in passenger traffic, airlines are looking at ancillary offerings to improve the bottom line
COVID-19: It is All About the Baseline for Retail & CPG
The spread of COVID-19 across the globe is dramatically changing living conditions, and by extension, consumer preferences and sentiments
Beyond Social Listening: A Framework for Actionable Insights in Pharma
Pharma companies realize the importance of social media listening in transforming millions of posts from physicians, patients and caregivers into actionable insights
Getting the Most Out of Your Analytics & Insights Teams as We Emerge From COVID-19
Across industries, research and analytics can play a vital role in business recovery, and help build the path for a new future
How to Use Customer Data to Restart, Revive & Reinvent Post COVID-19
As the restrictions begin to ease, the retail industry should leverage analytics to tap into customer data and loyalty programs to cater to changing buying patterns
IP Infringement Protection & Revenue Realization Enabled by Intelligent Automation
WNS leveraged the power of robotics and intelligent automation to deploy a proprietary ‘digital piracy protection’ solution across all key sharing platforms
Co-creation Helps Transform Source-to-Pay Model for Leading Manufacturer
--A WNS Perspective
COVID-19: Shaping a New World for Clinical Development Programs
How Smart Data Management Will be Crucial to Pharma Success
The drive towards better patient outcomes, evidence-based medicine and reduced costs has brought data to the forefront of healthcare transformation.
Competitive Intelligence-driven Insights Expedite Clinical Drug Development Process
A successful drug approval process involves various stages, including discovery and development, pre-clinical research, clinical research (phases 1-3) and an incubation period
How use of smart data can turbocharge your NPD
In an industry powered by innovation, Consumer Packaged Goods (CPG) companies are constantly seeking to unearth opportunities in New Product Development (NPD).
Digitization in Life Sciences: Moving the Needle on Healthcare
Global healthcare spend is the finest example of exponential growth, poised to touch USD 10.059 Trillion by 2022. While milestones in medical science are spread out evenly over time
Analytics Uncovers Revenue Potential of Lead Compound, Enables Drug Development
A leading bio-pharma company, amid significant capital crunch, sought an insights-driven strategy to develop its lead compound into a new drug
COVID-19: How Energy & Utility Companies Can Soften the Blow
Innovation in Retail: Why Companies Need to Up the Game in Content Management
Picture this: an avid tennis fan catches his favorite player in action on his favorite sports application. After the match concludes, he exults on the social media platform of his choice.
COVID-19: What the Outbreak Means for Customer Experience
The COVID-19 outbreak has sent industries such as travel, traditional retail and manufacturing into a tailspin, while opening new doors for e-commerce, healthcare.
Airlines: Safeguarding Customer Relationships
Rani Saad, SVP, Travel & Leisure, talks about the importance of customer centricity as uncertainty becomes the new normal for airlines amid COVID-19
Intelligent Operating Model Helps Streamline Premium Content & Enhance Customer Experience
Content is the lifeline of e-commerce business. It is imperative for retailers to focus on providing a positive and personalized experience to shoppers through streamlined.
Tackling COVID-19 With Empathy: Innovation & Data Will Keep Retail Moving
COVID-19 has led to heightened customer emotions and a dramatic shift in shopping priorities. Each customer interaction now is crucial, and is likely to have long-lasting impact on
Why Social Media is a Channel Worth Investing for Retailers
According to the Journal of the Academy of Marketing Science, the total number of global social media users is estimated to reach 3.29 billion in 2022 — comprising just under half of the world’s population.
Shipping & Logistics: Carrying the Digital Baton on the Last Lap of Customer Experience
Amazon is reported to have spent USD 9.6 Billion on global shipping costs in the third quarter of 2019. This expenditure was not due to any purchase spike though. It was part of Amazon’s strategy
Making Customer Experience a Strategic Priority among Utilities
The utility industry continues to lag behind other sectors in terms of offering enhanced digital experience to customers. Though not prevalent, online channels were found to provide ~80
How New-age Tech is Transforming Customer Experience in Utilities
More than a decade ago, the largest companies in the world belonged to the oil and gas industry. Today, technology giants rule the roost. As new-age technologies re-shape businesses.
Analytics: Driving a ‘Smart’ Future for the Utility Sector
Change has come to the utility shores faster than many had imagined. For traditional suppliers, there is an imminent need to drive transformation in customer experience and business operations.
Investing in User Experience Makes Business Sense
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Transforming Customer Engagement in Utilities
Customer engagement is a key differentiator of successful utility companies. A study on the digital experience of utilities found that the industry in general lagged behind other.
Analytics, AI & ML: The Jet Fuel to Boosting Customer Experience
Businesses lose more than USD 75 Billion every year due to poor customer service.1 The disruption brought about by digital has only made customer experience more crucial than.
How IoT is Re-defining the Retail Supply Chain Landscape
Inventory is the lifeline of retail. But ever-evolving customer expectations and changes in business models are putting a serious strain on an enterprise’s ability to operate streamlined.
How Companies Can Thrive in the Era of Me-commerce
Alexis plans a surprise visit to her parents in New York. She checks for offers while booking her tickets, and after finding none, buys her tickets at full price and boards the flight.
Customer Retention: Unlocking ‘Sticky’ Success with Design Thinking
Statistics make interesting reading. For example, Gartner estimates that 80 percent of future revenue will come from just 20 percent of existing customers1.
The Digital Push to Enhance Customer Experience in Utilities
The digital revolution is making a serious, albeit delayed, entry into the utilities industry. While distributed generation, renewable energy and smart grids have set the tone.
Top 5 Emerging Trends in the CPG Industry
“We are the infarmers, and your neighborhood is our farm,” says the German indoor farming company, Infarm, which has developed a cloud-based platform to re-create optimal"
Top 5 Trends in Retail Defining the Next Decade
Convenience – this is the business imperative that underpins the march of retail into the future, as technology and social transformation zoom into overdrive.
Top 3 Trends in Customer Experience
Customer Experience (CX) today is about putting customers in control of their journey with the brand. This customer empowerment can reap rich rewards for companies. Case in point:
Top 5 Trends Driving the Shipping & Logistics Industry
The 2019 Performance Logistique Conference in Montreal threw an interesting question to the participants – comprising distributors, Third-party Logistics Providers (3PL) and carriers.
Seeing is Believing: The Potential of Image Analytics to Enhance Customer Experience
Consider these statistics across social media channels for a single day: people spend 1 billion hours on YouTube1; on Instagram, 95 million photographs are uploaded2; on Facebook, 60 million emojis are used
Analytics Center of Excellence Provides Total Gas & Power Better Insights to Enhance Customer Experience
Energy and Utility (E&U) companies generate humongous volumes of customer data across communication channels. This data can help companies improve Customer Experience
IDC Vendor Spotlight: The Path Towards Empathy at Scale for Retailers
Priorities of retail leaders, over the next few years, will be primarily geared towards the five key areas of business model innovation, development of technology intellectual property.
Achieving High Value Through a Total Cost of Operations (TCO) Pricing Model
Traditional gains from Contact Center Outsourcing (CCO) engagements are flatlining. At the same time, customer expectations are increasing, making enterprises look for sourcing
Top 5 Trends in Energy and Utilities
In April 2016, two residents in Brooklyn, New York, came together for the first-ever peer-to-peer energy transaction. Today, this has grown into the Brooklyn Microgrid (BMG), a marketplace for.
Co-Creation Led by Automation Transforms Financial Accounting Operations
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Intelligent Shipping and Logistics Services Pave the Way for Transformed Business Operations
Intelligent business process management services are key to transforming operations in the shipping and logistics industry
Moving from ‘Surviving’ to ‘Thriving’ with a Think Forward Team
The rapid spread of COVID-19 is leading to rigid social distancing and quarantining measures across the globe. Businesses are re-thinking strategies, while maneuvering financial.
Why Analytics-as-a-Service is Key to Business Transformation
As digital penetration continues to open up new channels and markets, growth and technology have emerged as the top CEO agenda, according to a study. We are witnessing large-scale.
Will the Skies Open for Airlines Post COVID-19?
As COVID-19 grips the world in an unprecedented manner, airlines, with their asset-heavy businesses, are coming to a grinding halt. Historically, airlines operating on wafer-thin.
Pivot, Adapt, Thrive: Resilience & Recovery with Technology Solutions
Technology has played a crucial role in keeping organizations functional during COVID-19. However, a more mature technology landscape is required for long-term resilience.
Five Simple Steps to Survive in the Digital World
Digital transformation is a continuous journey that changes the way businesses operate, respond to market forces and engage with customers
The Impact of Digital on the Finance Landscape
Digital technologies are enabling finance functions to play a key role in tackling business
Top 5 Trends Transforming the Manufacturing Industry
Technological disruption is re-shaping the entire manufacturing value chain, compelling manufacturers to re-invent themselves
Top Trends Changing the Game for Banking & Financial Services
Forces of transformation are compelling the BFS industry to become more transparent, intelligent, secure and deeply aligned with customers’ lives
Top 5 Trends Impacting the Insurance Industry
The rapid emergence of InsurTech signals a paradigm shift in the insurance industry, with next-gen technologies enabling to re-imagine the end-to-end value chain
Top 5 Telecom Trends
Telecom companies have witnessed slow revenue growth. This is despite more than half the global population subscribing to mobile services
5 Trends in Insurance Broking
A proactive and collective approach by all entities involved can enable the insurance broking industry to achieve its true potential
Co-creation Helps Improve Sales & Tackle Negative Perceptions for Leading CPG Company
--A WNS Perspective
Client Success
Our customers are our biggest supporters. What do they think of us?
“First impression is made by logo or its absence. To know the importance of a logo just answer one question: How many big, leading and famous companies don’t have logos?”
“There is no denying the fact that the success of an advertisement lies mostly in the headline. The headline should attract the reader and make him read the rest of the advertisement.”
“There is no denying the fact that the success of an advertisement lies mostly in the headline. The headline should attract the reader and make him read the rest of the advertisement.”